Lead Software Engineer (Field Support) - Austin, TX

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Date: Feb 17, 2021

Location: Round Rock, TX, US, 78681

Company: Hubbell Incorporated

Corporate Overview

Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.

Division Overview

Hubbell Lighting (HLI) is committed to elevating the lighting experience. Empowered by lighting solutions that integrate seamlessly into their environment, save energy, provide improved quality of light, deliver return on investment and armed with Hubbell’s unflinching support, its customers are able to think differently about how, where, and when they can use light. As one of the largest lighting fixture manufacturers in North America, it features a suite of brands that provide a full range of indoor and outdoor lighting products serving the commercial, industrial, institutional, and residential markets.

Embedded Firmware Engineer

Hubbell is seeking a Lead Software Engineer to join our progressive and dynamic fast-paced enterprise and device controls automation team. These are exciting times - our industry and user expectations are changing and so are we! We are developing the next generation of world class Internet of Things (IoT) connected lighting controls and applications. This is a hands-on development role that will directly contribute to the support and development of our cutting edge, cloud-connected IoT applications and offerings with the latest hardware and software technologies and tools. You will be part of our fast-growing innovative technology design center located in Round Rock, TX, a hi-tech hub north of Austin.

Position Overview

We are looking for a talented and creative problem solver. While your development activities will focus on the product firmware, you will be an expert on the total system, from the configuration user interfaces, through the communications buses, and down to the business logic within the lighting control devices. Your troubleshooting and analysis skills will be applied to complex customer system problems, both through remote access of live customer sites as well as via defect reproduction in our labs. This will require a high degree of collaboration between highly-talented, cross-functional and geographically-dispersed development teams.

Duties and Responsibilities

Actively engage with field service support teams and provide fixes for critical field issues
Track status of active defects and report out to leadership on a regular basis
Reproduce field defects within the lab environment
Implement bug fixes within product firmware or assign bugs to mobile app and software team for resolution
Implement new features in released products
Develop high-performing and reliable firmware for embedded systems using microcontrollers, sensors and analog/digital interface circuits
Assess marketing requirements for new products with a focus on ease of deployment, configuration and troubleshooting
Collaborate with other firmware, software and hardware design team members to develop innovative products and applications
Support new products once released to manufacturing
Protect intellectual property through patent disclosures and applications

Basic Qualifications

Bachelor’s Degree from an accredited University
3-5 years of embedded firmware programming experience
Practical, hands-on knowledge of C and C++ programming for embedded systems including use of a variety of IDEs for development and debug
In-depth experience with embedded microcontroller-based design including interfacing to analog and digital devices
Strong understanding of real-time systems, managing interrupts, threads, scheduling, semaphores, and state machines with and without an RTOS
Hands on knowledge of various standard communication protocols and topologies, including Ethernet, I2C, RS232, RS485, SPI

Preferred Qualifications

Bachelor of Science in Computer Engineering or Electrical Engineering, or closely-related discipline
Sound understanding of Agile development processes
Knowledge of security vulnerability mitigation for embedded devices
Experience with wireless networks including Zigbee, Thread and Bluetooth Mesh
Experience creating test harnesses using Python or scripting languages
Experience working with geographically-dispersed teams

Position Criteria

Expert knowledge of best-practice firmware engineering methodologies, processes and technologies, with a passion for programming
Expert ability to apply analytical and problem-solving skills to conquer complex design and coding challenges
Excellent verbal and written communication skills
Ability to work independently and to follow directions

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Nearest Major Market: Austin
Job Segment: Field Service, Developer, Firmware, Network, Embedded, Manufacturing, Technology