Shipping & Receiving Coordinator - Reading, PA

Job Overview

Provide support for the shipping department to ensure all Domestic and International shipments are processed and /arranged  accurately within all customer, company and governmental regulations. 

A Day In The Life

Roles & Responsibilities include the following.  Other duties may be assigned.

• Provide office/data entry support to the warehouse organization related to arrangements of Domestic orders requiring contact for pickup and all International shipments related to all customer orders shipped from the Reading facility.
• Support the shipping operation with all required documentation for arrangements of Domestic and International shipments. This would include interfacing with freight forwarders, Export Compliance Team, Country of Origin Team, and the Material Classification Team.
• Contact forwarding agents for written confirmation of export shipments (SLI’s) and arrange all documentation to support this requirement and finalize the AES/ITN for export.
• Ensure that customer orders are shipped according to confirmed date. Investigate why orders are past ship date and providing OPSD reports to the management team for review.
• Ensure all required export documentation is saved and archived for international shipments per our Data Retention policy.      
• Contact COD customers to provide shipping rates and product cost prior to delivery.  Contact customers when notification is required prior to delivery of order.
• Request and provide proof of deliveries on problem shipments.  Initiate internal tracking on mis-shipments and provide feedback to customer service. Initiate claims with carriers for lost/damaged shipments.
• Interface with the various Customer Service teams to clarify instructions, as well as request updates for shipping arrangement support.
• Perform quarterly duties (i.e. First 10, Last 10 report) for our Financial Audit reporting.
• Arrange Domestic & Export shipments returning to facility, as well as arranging 3rd party shipping between two facilities other than our own.
• Support the Accounting team in the administration of Letters of Credit by collecting required documentation, coordinating information from internal departments, preparing and updating supporting documents, and maintaining accurate records to ensure compliance with customer and banking requirements.

What will help you thrive in this role?

Required Qualifications:

• High school diploma or equivalent. 
• Excellent data entry and organizational skills with a focus on multi-tasking. 
• Minimum two years prior clerical experience, preferably with experience in export shipping, warehousing, and/or traffic. 
• Good understanding of export shipping requirements and terms.
• Good communication skills necessary.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.

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