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Digital Support Specialist - Pickering, ON

Date: Feb 3, 2021

Location: Pickering, CA, L1W 1Z8

Company: Hubbell Incorporated

Corporate Overview
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Division Overview
Hubbell Construction & Energy (HCE) focuses on products to support four business segments: Connectors, Grounding & Tooling, Gas Connectors & Accessories, Harsh & Hazardous, and Distribution. With markets in renewable energy, lighting, transportation, data center, telecom, utility, extreme environment, gas and water distribution, power generation and oil & gas, we guarantee that our products set the standards for industry solutions. Our success not only depends on our value proposition, but on the strength, knowledge and expertise of our employees.

Brand Overview

Hubbell Incorporated is a leading manufacturer of quality electrical products serving all market segments.  We are well established in Canada and currently seeking a top performing support specialist in marketing to join us in growing our market segments

Posting Address

870 Brock Rd S

Pickering, ON     L1W 1Z8     Caqnada

Position Overview

We are looking for a talented Digital Support Specialist to support and optimize our organizations digital initatives.  Duties for the Digital Support Specialist will include distributor online support, coordination of master data efforts with Idea Connector (Industry Data Warehouse), updating online attributes and assets, B2C online sales and supporting a robust visual basic infrastructure.  Working in collaboration with the team to support master data management, support and development for customer coded visual basic applications and selling products online will be an essential part in driving our digital evolution, streamlining processes and support business growth through the development of our online sales channel.

 Ideal candidates for this role should be resourceful, well-organized and must have excellent communication skills.  Ultimately, the Digital Support Specialist will be responsible for master data management through the enrichment of product attributes, sharing of this data with distributor partners, selling products online and development and support of inhouse applications to streamline internal work processes.

Duties and Responsibilities

  • Troubleshooting, supporting and development of Visual Basic Applications
  • Minimum Advertise Pricing review and enforcement with online partners
  • Web shopping price comparison
  • Process improvement through workflow automation
  • Support consumer sales on the web
  • Provide master data support for distributor partners
  • Support 3rd party retailer (Amazon.ca, Orka, Zoro)
  • Support distributor partners through customer master data extracts & Idea Connector data application
  • Report on data quality standrds - missing images, attributes & assets
  • Assist w/new account (customer master) & material master data support

Skills and Experience

  • Degree or working experience in Application Development and Master Data Administration
  • Impeccable organization skills and the ability to keep projects moving and ensure deadlines are met.
  • Excellent written and verbal communication skills
  • Strong computer literacy.
  • Project management experience.
  • Strong attention to detail.
  • Technical documentation skills
  • Webstore and or eCommerce experience
  • Tech savvy, a geek who can learn any platform quickly
  • Bilinguial (English/French) an asset
  • STibo Product Information Management
  • Visual Basic & Visual Studio
  • Agilepoint workflow management
  • experience coordinating eCommerce B2C sales


Bachelors Degree
Associates Degree


Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

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