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CS Coordinator - Pickering, ON

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Date: Sep 12, 2023

Location: Pickering, CA, L1W 1Z8

Company: Hubbell Incorporated

Corporate Overview
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
 
Division Overview
Hubbell Construction & Energy (HCE) focuses on products to support four business segments: Connectors, Grounding & Tooling, Gas Connectors & Accessories, Harsh & Hazardous, and Distribution. With markets in renewable energy, lighting, transportation, data center, telecom, utility, extreme environment, gas and water distribution, power generation and oil & gas, we guarantee that our products set the standards for industry solutions. Our success not only depends on our value proposition, but on the strength, knowledge and expertise of our employees.

Brand Overview

Hubbell is a global company committed to fostering an environment that respects and encourages individual differences, diversity of thought, and talent. We strive to create a workplace where employees feel their contributions are welcomed and valued, leading to better business outcomes, and allowing employees to bring their whole selves to work every day.

At Hubbell Canada, we offer you an opportunity to succeed and grow within an industry leading organization. We have a solid track record of developing our people and providing competitive compensation in a flexible work environment.

Posting Address

870 Brock Rd S 

Pickering, ON     L1W 1Z8

Position Overview

Responsible for all aspect of the Ship and Debit program for Hubbell Canada’s external customers   Requires a thorough understanding of SOP and department work instructions inclusive.  Willingness to acquire product knowledge on an ongoing basis for HES and HLI product platforms and customer service operating procedures for HC ULC provided in Paradigm.  This position must maintain a strong working relationship within the organization for better communication and swift problem resolution.  Understanding and projecting a Customer First attitude to internal and external personnel, distributors and end customers.

Duties and Responsibilities

  • Review & categorize all Ship & Debit claims received via the general email
  • Contact external customers if required information is not received
  • Validate & process Ship & Debit claims in SAP
  • Work closely w/Finance, provide information to clear credits & solve any issues identified
  • Review paybacks prior to sending a final copy to customer
  • Review & work w/customers to resolve discrepancies on Ship & Debit claims
  • Create additional credits when required
  • Work effectively to deadlines w/accuracy & attention to details
  • Prepare reports, analysis & summaries as required
  • Provide telephone backup to reception during daily breaks & lunch; & vacation or other full day absences

Skills and Experience

  • Accounting Courses: Diploma with previous general account work experience
  • Communication Skills: Strong written and verbal communications skills.
  • Computer Skills: Must have strong Microsoft Office, e-mail and other PC application skills.
  • SAP experience is an asset
  • Bilingual in French/English a definite asset.

Education

Associates Degree in Business or Marketing

 

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.


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