Quoting & Configuration Specialist

Job Overview

Responsible to manage interdepartmental processes such as departmental PCO, Kickoff meeting, and control CSR creation and maintenance.  Responsible to prepare quotations, review/process orders, generate sales leads, respond to customer requests, and follow-up on progress of prospective sales.  Provide support for Regional Sales Application Managers, Sales Representatives, and other CTS personnel.

A Day In The Life

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Quoting:

• Coordinate the gathering of all relevant information required to formulate and submit
• responses to customer quotation requests.
• Work with the project team to identify, assess and mitigate project risks.
• Overcome technical and business objections of prospective customers emphasizing salable product features.
• Interface with clients to analyze market receptiveness to product and price mix.
• Maintain quote templates to ensure consistency of quoting across the CTS department.
• Prepare quotations and process sales orders entered primarily for Controls, and support Relays as required.
• Estimate date of delivery to customers based on knowledge of our production and delivery schedules.
• Investigate and resolve customer problems with deliveries.
• Assist in the investigation and resolution of customer application and product problems.
• Enter new customer data and other sales data for current customers into Company ERP system.
• Order product demos for qualified customers on request.
• Build and maintain customer relationships.
• Comply with all work rules including but not limited to, the Company's safety and attendance policies.

Configuration: 

Manage customer specified new control cabinet configurations including gathering customer requirements and translating them into a cabinet configuration that meets their needs.  This may include research into accessories and interfacing closely with design engineering.

What will help you thrive in this role?

Education and/or Experience

• Degree in Marketing, Business, or technical, or four years’ equivalent work experience with similar products/industry.

Skills and Knowledge

• Proficient with previous and current versions of the Full Microsoft Office Professional Suite.  Beckwith Worksheets are maintained in Microsoft Excel. Advanced Excel programming is considered a plus.
• Demonstrated knowledge of SAP a plus.
• Must be able to work in a dynamic, fast-paced environment.
• Strong organizational and follow-through skills.
• Demonstrate attention to detail.
• Excellent project management skills. Ability to manage projects, plan schedules and motivate groups to achieve department deliverables within time constraints.
• The ability to read and understand electrical and electronic schematics, specifications, and reference materials is a plus.
• The ability to interview and understand engineers and technicians.

Equipment/Tools

• Telephone, computer, printer, copier, calculator.