Operations Manager - Iron Mountain, MI

Job Overview

By supporting the development of the strategic priorities and executing on day-to-day operations, the Operations Manager will strive to reduce cost, improve quality, increase throughput, and ultimately drive profitability and best-in-class customer satisfaction.  The Operations Manager will continually assess and implement operational improvement opportunities consistent with the company’s overall objectives. 

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A Day In The Life

• Provide daily leadership to team members and continuously drive safety culture improvement to ensure safety and wellbeing of the workforce
• Provide daily leadership to team members and continuously drive operational improvement to reduce cost, improve quality, and ultimately drive profitability and customer satisfaction
• Lead adoption and use of best practices across all elements of the value chain and work with other leaders in ISS across multiple site locations
• Support and implement process standardization across multiple facilities
• Support critical decision making processes related to manufacturing and maintenance operations, to ensure the most effective return on assets
• Support the development and execution of strategic planning and business objectives
• Leverage a KPI and performance metrics-driven environment, where timely, relevant, and accurate information drives timely decision making
• Ensure production/staffing needs and capacity and resource planning are in line with sale projections and growth targets
• Create, review, and recommend Capital Equipment Purchases
• Deliver financial commitments to business operating plans, financial cycles, and medium- to long-term financial frameworks, including:
• Actively lead the management of all controllable expenses
• Lead Operations’ participation in the collaborative company forecast process 
• Lead proactive communication on any variances in operational activities to the company forecast
• Responsible for handling all Union related issues as they arise including, but not limited to: discipline, labor concerns, negotiations, and act as Management Representative in any related meetings

What will help you thrive in this role?

• Proactive, responsive, and engaged.  Driven and takes personal accountability.  High energy.
• Operates with a sense of urgency and expects his/her team to do the same, leading by example
• Entrepreneurial spirit and enjoys a fast-changing environment
• Direct communication and working style.  Advocates and selects the best idea, not necessarily their own. 
• Collaborative, flexible and open-minded.  Able to thrive in a team-based environment.  Exhibits a high degree of autonomy with a proven ability to pull disparate pieces together across the organization and ‘get things done.’
• Establishes a high degree of personal accountability among his/her team and enables the team to hold each other accountable, challenging the status quo, and fostering an environment of new ideas and change
• A successful record of progressive career trajectory with expanding roles and responsibilities
• Diverse functional experience is highly desired, including supply chain and logistics, manufacturing, design/engineering
• Demonstrated ability to recruit, lead, manage, and mentor a high-performing, data-driven team.
• Excellent coach and team leader who can champion change.
• Ability to define and execute an operational strategy requiring close cross-functional coordination
• Deep experience with Lean manufacturing principles
• Strong analytical and financial skills
• Outstanding communication and presentation skills
• Experienced problem-solver
• Proficient in Microsoft Office Suite