Sr. Director, IT Delivery Services
Date: Dec 23, 2025
Location: Greenville, SC, US, 29615 Shelton, CT, US, 06484-4300
Company: Hubbell Incorporated
Job Overview
The role of Sr. Director, IT Delivery Services is a senior level position responsible for planning, implementing, and managing all people, processes, partners, and systems involved in operating Hubbell’s SAP S/4 HANA RISE ERP functional environment. This includes the successful delivery of all projects and ownership of all enterprise applications in this space, managing a multi-level organization responsible for these outcomes. The successful candidate should have extensive SAP COE leadership experience in an SAP S/4 HANA environment and must be an experienced IT leader with a track record of delivering strong results. He / She should be able to communicate effectively with Hubbell executive management and possess a deep functional understanding of SAP S/4 HANA. This position reports to the VP, IT Enterprise Platform Solutions.
A Day In The Life
A Day in the Life
Every day at Hubbell is different and you’ll contribute in many ways. Your role as an IT leader in this space will be to:
• Manage resource capacity and own the successful execution of projects and enhancements coming in from IT Business Technology, IT Enablement, IT Technical Operations, and IT SAP Migrations
• Own and optimize AMS support for the applications in the enterprise SAP ERP ecosystem
• Lead an organization of 30+ Hubbell employees responsible for successfully executing on these responsibilities
• Partner closely with the VP, IT Business Technology and IT executive management as well as Segment and Corporate executive management on project prioritization and staffing
• Communicate and influence effectively to align priorities and drive engagement across all levels of the organization - from the Corporate and Segment executive levels down through all management levels
• Manage vendors and contracts leveraging defined vendor management processes
• Work with the Quality management teams within IT Integration & Governance and IT Platform Solutions to implement efficient and sustainable testing on all projects to include automated testing and/or outsourced testing
• Ensure all projects and initiatives are utilizing the Hubbell IT PMO methodology and work with internal and external compliance on applicable project audits
Key Outcomes
• Approved projects coming in from IT Business Technology, IT Enablement, IT Technical Operations, and IT SAP Migrations executed on time, with minimal defects, and positive ROI
• Resources tracked accurately and real-time resource capacity visibility achieved
• AMS provider achieving SLA goals for run support ticket response time and resolution
• Run support customer service ratings at high satisfactory levels
• Successfully managed and optimized contracts with key vendors
• Implement fully automated or outsourced testing processes to accelerate delivery and improve quality
• Project audits with satisfactory result ratings
What will help you thrive in this role?
• 20+ years of progressive experience in large-scale ERP programs, including 10+ years of experience in SAP functional application management and at least 2 years in an SAP S/4 HANA RISE environment (required)
• Extensive leadership experience, including 12+ years managing organizations, setting strategic objectives, overseeing budgets, and being accountable for achieving enterprise goals (required).
• Proven ability to influence at the highest levels, with executive-level communication and presentation skills (required).
• Experience with partner/contract management and outsourcing (required)
• Comprehensive knowledge of SAP SD, MM, PP, WM, EWM, QM, PM, IBP, and FICO modules and how to leverage capabilities in these modules (required)
• Expertise in SAP Fiori implementations (strongly preferred).
• Understanding of SAP Joule and its application within enterprise environments
• Expertise in implementing automated testing strategies and managing outsourced testing services
• Successful experience handling internally and externally conducted audits
• BS in Computer Science, Information Science, or related major concentration (required), Masters degree preferred
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Unified Business Solutions
Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina
Job Segment:
SAP, ERP, Computer Science, Telecom, Telecommunications, Technology