Director, Global Payroll - Greenville, SC or Shelton, CT (Hybrid)

Job Overview

Ready to lead world‑class global payroll operations for a large, complex, fast‑moving organization? This is your opportunity to shape strategy, drive innovation, and lead a high‑performing global team—all while influencing transformational change on a worldwide scale.

As our Director, Global Payroll, you’ll own the end‑to‑end payroll ecosystem across multiple countries, ensuring accuracy, compliance, operational excellence, and a best‑in‑class employee experience. You’ll partner with leaders across HR, Finance, and IT to build a multi‑year payroll roadmap, elevate technology, streamline processes, and deliver automation that scales.

A Day In The Life

• Direct and coordinate the Design and Implementation of a Global Payroll Strategy with a multi-year roadmap including planning, design, implementation, and delivery of the payroll technology as well as process improvement projects that meet the needs of the organizational vision.
• SME and Payroll Lead for enterprise-wide strategic initiatives, including M&A.  Responsible for identifying key considerations and risk mitigation opportunities; and provides direction on Payroll-specific components to ensure alignment.
• Lead process to evaluate and select new technology, and vendors that meet the business needs.
• Vendor Contracts: Ensure T&Cs, Cost, and Services are aligned, meeting the needs of the organizational needs.
• Responsible for Payroll Operations, measuring and monitoring the effectiveness and efficiencies of services provided to customers, the employees.
• Serves as Subject Matter Expert, meeting with other leaders in support of a global platform, following a defined global governance and shared services model.
• Ensuring Global Payroll Operations process documentation and procedures are maintained, including records retention, escheatment, and other corporate policies.  
• Ensure Compliance within all aspects of global payroll, including policies, guidelines, procedures, and regulations across the enterprise.
• Audits: Perform review of Vendor SOC1 and SOC2 to ensure all SOX compliance and control requirements are met and gaps addressed; complete quarterly management certifications; meet with and respond to audit requests. Complete quarterly certifications, attestations.
• Ensure all financial controls and reporting activities are accurate and efficient.
• Audit to effectively plan and execute operational targets for key initiatives, escalations and compliance.
• Budget Preparation and Management for Payroll Operations and Capitalized projects (AFE), reporting regularly on the financial performance, along with key performance indicators.
• Support and provide direction on Timekeeping, Payroll Systems, Payroll Operations, Maintenance, Upgrades and Enhancements
• Develop Payroll professionals, growing skills and capabilities, providing opportunities to grow in their careers and beyond, and provide development opportunities for advancement.
• Responsible for ensuring payroll operations performance metrics and SLAs are achieved
• Provide excellent customer service and support to employees, customers, managers and leaders, maintaining World Class Payroll Service and driving Operational Excellence. 

What will help you thrive in this role?