Associate II

Job Overview

We are looking for suitable Graduates experienced with good communication skills to support the Hubbell India customer service Team’s routine and adhoc activities, and projects predominantly but not limited to any specific task. This requirement is for sales order creation, expediting orders, order changes, resolutions & other customer service activities

A Day In The Life

Some of the key responsibilities are: (but not limited to)

1. Support routine activities based on Service Level Agreement
2. Support order entry, order changes and other requirements of customers
3. Work as order management associate for customer service flexible to support during night shift

4. Contribute as a team member to ensure the Hubbell India team meets all its KPIs
5. Ensure daily volumes are completed with high quality standard and TAT
6. Ensure all quote requests from customers are acknowledged for the day

What will help you thrive in this role?

Excellent Communication skills, good computer skills, Analytical skills, experience in Chat and Customer services through emails, Desirable if they have SAP, Salesforce and order management experience.