Associate II

Date: Aug 7, 2025

Location: Cochin, KL, IN, 682042

Company: Hubbell Incorporated

Job Overview

We are looking for suitable Graduates experienced with good communication skills to support the Hubbell India customer service Team’s routine and adhoc activities, and projects predominantly but not limited to any specific task. This requirement is for sales order creation, expediting orders, order changes, resolutions & other customer service activities

A Day In The Life

Creation of order entry

Salesforce monitoring

Work on order discrepancies

Communications with CS, customers and anyother department for order resolutions.

Removing blocks and taking care of customer requests.

What will help you thrive in this role?

Role and Responsibilities

 

Some of the key responsibilities are: (but not limited to)

Support routine activities based on Service Level Agreement
Support order entry, order changes and other requirements of customers
Work as order management associate for customer service flexible to support during night shift
Contribute as a team member to ensure the Hubbell India team meets all its KPIs
Ensure daily volumes are completed with high quality standard and TAT
Ensure all quote requests from customers are acknowledged for the day

Internal training will be provided to the selected candidates. Post training the associate will be getting 1 analyst full time support for a month