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Sr. Technical Writer - Boonton, NJ

Date: Feb 21, 2021

Location: Boonton, NJ, US, 07005

Company: Hubbell Incorporated

Corporate Overview
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
 
Division Overview
Hubbell Power Systems (HPS) engages in the design and manufacture of a wide variety of products used by utilities. Today, HPS is deeply engaged in product solutions for OSP Communication utility purposes, and has been actively growing that segment of the business. HPS roots have historically been in high voltage transmission, distribution, substation, underground products used by electric utilities. HPS products are also used in the civil construction, transportation, gas and water industries.

At HPS, we build products that provide mission critical infrastructure and that deliver communications and power to millions of people worldwide. In our business, failure is not an option. Therefore, we manufacture products of uncompromising integrity and it starts with our quality policy. We hold our partners, our suppliers and ourselves to the highest standard to ensure we exceed all the technical and functional expectations of our customers.

Hubbell Incorporated engages in the design, manufacture, and sale of electrical and electronic products in the United States and internationally. It operates in three segments: Electrical, Power, and Industrial Technology.

Brand Overview

Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.  The corporate headquarters is located in Shelton, CT. 

Hubbell Power Systems (HPS) engages in the design and manufacture of a wide variety of products used by utilities. Today, HPS is deeply engaged in product solutions for OSP Communication utility purposes, and has been actively growing that segment of the business. HPS roots have historically been in high voltage transmission, distribution, substation, underground products used by electric utilities. HPS products are also used in the civil construction, transportation, gas and water industries.

At HPS, we build products that provide mission critical infrastructure and that deliver communications and power to millions of people worldwide. In our business, failure is not an option. Therefore, we manufacture products of uncompromising integrity and it starts with our quality policy. We hold our partners, our suppliers and ourselves to the highest standard to ensure we exceed all the technical and functional expectations of our customers.

Hubbell Incorporated engages in the design, manufacture, and sale of electrical and electronic products in the United States and internationally. It operates in three segments: Electrical, Power, and Industrial Technology.

Posting Address

353 Powerville Road, Boonton, NJ 07005

Position Overview

This is senior-level Technical writer position that involves being a part of an Engineering team which develops complex embedded hardware products in the area of communications, protection for the electric utility market. The individual in this position should be able to work with design engineering, application engineering team as well as product management for writing product documentation such as Quick Start Guides, Instruction Manuals, Product bulletins, White papers, FAQs etc. for end-users. The individual also will be responsible for documentation for internal customers – SOPs, EC releases, creation of BOM, documenting tribal knowledge possessed by only few team members etc. 

Duties and Responsibilities

  • Be a skilled wordsmith & be responsible for developing comprehensive technical product documentation- Quick Start Guides, Product bulletins, Instruction Manuals, Installation Guides, White Papers  
  • Obtain necessary understanding of products & services to translate complex product information into simple, polished, and engaging content for the end-users
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets product’s end-users up for success
  • Independently gather information from subject matter experts to develop, organize, & write procedure manuals, technical specifications, and process documentation
  • Develop SOPs & documents in the business for internal teams as per given directions
  • Work hands-on w/ complex industrial products to familiarize yourself with product enough to outline configuration steps of specific product feature 
  • Research, create, & maintain information architecture templates that uphold organizational & legal standards, & allow for easy data migration 
  • Develop content in alternative media forms for maximum usability, consistently & cohesiveness in all documentation 

Skills and Experience

  • At least 8 years of relevant experience as effective Technical Writer,    

  • Proven ability to quickly learn and understand complex topics, grasp new concepts, technologies, products, test equipment, technical jargons,  

  • Previous experience of writing documentation and procedural materials for multiple audiences, 

  • Superior written and verbal communication skills, with a keen eye for details,  

  • At least 3 years of experience working with design engineering and product management to improve user experience: design, GUI, help refine content and create visuals and diagrams for technical support content, 

  • Proven ability to handle multiple projects simultaneously with ability to prioritize,  

  • Firm understanding of the systems development life cycle (SDLC) 

  • Previous software development experience, 

  • Previous product testing experience,  

  • Certification through the Society for Technical Communicators,  

  • Experience using XML tools to create documentation.  

Education

Bachelors Degree in Electrical Engineering or Mechanical Engineering

 

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.


Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Technical Writer, Developer, Embedded, XML, Testing, Technology