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Associate - Cochin, IN

Date: Jan 23, 2019

Location: KL, IN

Company: Hubbell Incorporated

Brand Overview

 

Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.

 

India Operations

 

 

BURNDY Technology and Global Business Services Private Limited (HUBBELL INDIA) is a wholly owned subsidiary of Hubbell Inc.  Hubbell India provides Engineering Services, Business Solutions and IT Services. Hubbell Engineering located in Ascendas, ITPL,Chennai, is engaged in the business of computer aided design and engineering services. The Hubbell Business Solutions functions at Infopark Kochi, provide superior business intelligence, knowledge services and business process solutions across Hubbell divisions and Corporate.  IT Services team is spread across Chennai and Kochi.

 

Hubbell Electrical Products LLP located in Chennai is poised to assist with part and product manufacturing for all Hubbell Business units

Posting Address

 

Burndy Technology & Global Business Services Pvt Ltd       

8th Floor, Lulu Cyber Tower                                                

Infopark, Kochi, Kerala - 682042

Position Overview

 

We are looking for suitable Graduates fresher or experienced with good communication skills to support the Hubbell India customer service Team’s order entry  and other customer service related process. This requirement is basically for validating sales order requests, creating RMA ,  Email communications to CSRs  and any other tasks related to Customer service order management.

Duties and Responsibilities

 

Some of the key responsibilities are: (but not limited to)

  1. Support routine activities based on Service Level Agreement
  2. Work as order management associate and manage overall activities related to customer orders
  3. Contribute as a team member to ensure the Hubbell India team meets all its KPIs
  4. Ensure daily volumes are completed with high quality standard
  5. Ensure all customer requests are acknowledged

 

Internal training will be provided to the selected candidates. Post training the associate will be getting 1 analyst full time support for a month

Willingness to work in Night Shift is Mandatory.

Skills and Experience

 

Education: Any graduate/post graduate

 

Experience: 6 months to 2 years

Mandatory 

Communication skills , COMPUTER SKILLS

Desirable

Good written communication, basic knowledge of computer , SAP

 

Software Skills:

Mandatory 

MS Office

Desirable

Added advantage: SAP SD module


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