Strategic Account Manager - Chicago, IL

Job Overview

The Strategic Accounts Manager reports to the Sr. Director of Sales, Retail & Alternate Channel.  The Strategic Account Manager will be primarily responsible for increasing the sales of RACO, TayMac, Bell, and Wiegmann products through big box home improvement, hardware channel, and two-step distribution.  Responsibilities include engaging with retail merchandising teams to define and implement sales growth plans. Elements of these plans will include managing day-to-day sales activities, participation in Product Line Reviews, participation in channel targeted product development efforts, customer product promotions, and will assist in the development and execution of eCommerce marketing strategies.  Responsible for oversight and management of all customer compliance metrics, product forecasting, inventory planning, and internal reporting.

This position is remote home office preferred location in the Eastern and/or Central Time Zone 

A Day In The Life

•    Achieve revenue and cost management goals for the business.
•    Manage a sales support agency to support the goals and objectives of the business.
•    Collaborate with internal cross-functional partners to manage all aspects of the business, including product line reviews, promotional planning, product road mapping/differentiation, data analytics, profitability analysis, marketing/commercialization, and demand planning.
•    Track and evaluate end-user behavior; make recommendations to improve in-store and online merchandising of supplied products. Perform regular market pricing reviews and analyses.
•    Create short and long-term strategies to grow current business, obtain new business opportunities and successfully penetrate under-performing segments.
•    Understand customer service performance metrics and processes while helping manage internal strategies to achieve consistently.
•    Foster positive relationships across the functional area of the retail organizations.
•    Help manage eCommerce strategy to support omnichannel sales growth.
 

What will help you thrive in this role?

• Bachelor's degree (B.A.) from a four-year college or university; or seven years related sales experience in the commercial construction industry; or equivalent combination of education and experience.  Minimum of 5 plus years sales experience
• Consumer Product Good (CPG) and/or Online Retail Marketing experience is preferred but not required.
• Experience working with accounts such as The Home Depot, Lowes, Menards, Ace Hardware, Tractor Supply, Orgill, Amazon, Fastenal, or Grainger highly favored.
• Ability to analyze customer point of sales (POS) and external data to understand trends and make recommendations for market growth.
• Strong communication skills with the ability to effectively write reports, business correspondence, and business plans.  Ability to persuasively present information and respond to questions from managers, clients, and customers.
• Self-motivated and able to work independently as well as part of a team in an environment with multiple projects, tight deadlines, and changing priorities
• Possess an entrepreneurial spirit.
• Strong negotiation skills with a track record of success
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Power BI.
• Travel required: 50% or greater.

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