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Technical Support Coordinator II - Broken Arrow, OK

Date: Jul 15, 2021

Location: Broken Arrow, OK, US, 74014-5940

Company: Hubbell Incorporated

Corporate Overview
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
 
Division Overview
Hubbell Power Systems (HPS) engages in the design and manufacture of a wide variety of products used by utilities. Today, HPS is deeply engaged in product solutions for OSP Communication utility purposes, and has been actively growing that segment of the business. HPS roots have historically been in high voltage transmission, distribution, substation, underground products used by electric utilities. HPS products are also used in the civil construction, transportation, gas and water industries.

At HPS, we build products that provide mission critical infrastructure and that deliver communications and power to millions of people worldwide. In our business, failure is not an option. Therefore, we manufacture products of uncompromising integrity and it starts with our quality policy. We hold our partners, our suppliers and ourselves to the highest standard to ensure we exceed all the technical and functional expectations of our customers.

Hubbell Incorporated engages in the design, manufacture, and sale of electrical and electronic products in the United States and internationally. It operates in three segments: Electrical, Power, and Industrial Technology.

Posting Address

21808 E Highway 51 Broken Arrow, OK 74014 

Position Overview

Under minimal supervision, provides administrative support and technical documentation to Engineering, Sales, and Marketing.  Interacts frequently with Production, Customer Service, and Technical Services.

Duties and Responsibilities

Establishes and maintains a variety of records requiring knowledge of Continental Industries product divisions.

Abstracts, compiles, and summarizes data and prepares periodic graphs, charts, and special reports as requested.  Works with Hubbell India to prepare analysis of data as required.

Handles and processes a variety of confidential data: IE design documentation, test reports, cost information.

Prepares Production Drawings as required.

Prepares and processes engineering change notifications.

Reviews customer and production drawings.

Checks forms, reports, and other source data for accuracy and completion and adherence to Hubbell company policy.  Traces and corrects errors and discrepancies and refers unusual situations to the Product Manager and/or responsible Engineer. 

Required Qualifications

  • Professional or Technical Degree preferred.
  • 1-3 years of related experience and/or training. 
  • Stong Customer Service skills. This role should maintain customer focus throughout all their interactions with internal and external customers.
  • Experience with Autodesk Products (AutoCAD and/or Inventor)
  • Experience with SAP

Preferred Skills

  • Communication Skills: Strong written and verbal communications skills.
  • Computer Skills: Must have strong Microsoft Office, e-mail and other PC application skills.
  • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.


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