Manager, Distribution Center - Arden, NC

Position Overview

Under direction of the Director of Distribution, The Distribution Center Manager is responsible for directly daily activities of the Distribution Center through the MDI (Manage for Daily Improvement) process including labor scheduling, exceeding KPIs (Key Performance Indicators), utilization of space, equipment and manpower.

The Distribution Center Manager serves as an interface and coordinator among the DC and manufacturing operations, customer service, IT, Human Resources, and Transportation. This role is located in Arden, NC. 

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Duties and Responsibilities

• Responsible for safety standards, policies, practices, visual aids, and procedures within your facility to ensure the safety of all employees, customers and carriers.
• Ensure root cause analysis process is executed throughout distribution network in order to ensure highest level of customer satisfaction.
• Responsible for development of all associates within the distribution facility to ensure key positions are filled and a qualified succession plan is established for the future.
• Develop/document plans, drive performance, and ensure timely completion of activities to achieve of established KPIs in order meet customer and cost goals.
• Lead with internal and external cross-functional teams to review processes and identify/implement opportunities for improvements, applying lean concepts and tools.
• Subject matter expert on lean tools in order to mentor and teach others throughout the network to ensure perpetual continuous improvement occurs.
• Recommend annual capital plan for your facility to ensure safe and efficient operation of your facility while ensuring costs are keep to a minimum
• Establish weekly training plan across exempt and non-exempt associate to ensure cross training to meet today's and tomorrow's needs.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Assumes additional duties and responsibilities related as required and assigned.

Skills and Experience

Required:

• Bachelor’s Degree in Business, Engineering, Supply Chain or equivalent
• Ten (10) years’ experience in a high-volume warehouse
• Eight (8) years’ experience managing direct
• Five (5) years’ experience in SAP
• Lean Six Sigma Green Belt Certification or equivalent knowledge
• Understanding of multiple shipping methods - UPS, UPS Online, FedEx, U.S. Postal and private parcel post and experience managing multiple freight carriers.
• Proficient in establishing and maintaining coaching/ mentoring relationships, have a credible leadership presence, and be committed to developing those skill sets within their organization. 

Preferred:

• Master’s Degree
• Lean Six Sigma Black Belt Certification
• SAP EWM Experience
• Automation / Warehouse Design Knowledge