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Customer Service Rep I - Aurora, IL.

Date: Oct 13, 2021

Location: Aurora, IL, US, 60502

Company: Hubbell Incorporated

Corporate Overview

Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.


Division Overview

Hubbell Lighting (HLI) is committed to elevating the lighting experience. Empowered by lighting solutions that integrate seamlessly into their environment, save energy, provide improved quality of light, deliver return on investment and armed with Hubbell’s unflinching support, its customers are able to think differently about how, where, and when they can use light. As one of the largest lighting fixture manufacturers in North America, it features a suite of brands that provide a full range of indoor and outdoor lighting products serving the commercial, industrial, institutional, and residential markets.

Posting Address

945 Corporate Blvd. Aurora IL. 60502

Position Overview

Primarily responsible for Customer focused service at the Distribution Center.  This is accomplished through expediting deliveries as requested by Customer Service, monitoring scheduled shipping, and providing aid to Customers who come to the RDC.  Other duties are clerical in nature.

Duties and Responsibilities

  • Acts as a liaison between the Distribution Center and Customer Service.
  • Creates and updates reports using Excel, Word, and Power Point, as required by DC Manager.
  • Monitors Expedite e-mail box and works with DC Supervisors to ensure shipments are made on a timely basis.
  • Monitors shipping reports within SAP to ensure all shipments are posted daily.
  • Creates domestic and export shipping documentation as required.
  • Plays a key role in records retention program.
  • Serves as DC receptionist.

Skills and Experience

  • Strong Excel knowledge
  • High School diploma or equivalent is required.
  • Working knowledge of SAP is desired.
  • Ability to communicate effectively, both verbally in writing.
  • Demonstrate ability to interact and communicate well within all levels of the organization.
  • Capable of handling multiple tasks at once.
  • Ability to work independently with minimal supervision.
  • Demonstrate ability to adjust to sudden changes in operational goals/demands.
  • Strong attention to detail and results oriented.
  • Ability to be a team player, maintain a positive attitude and lead by example.
  • Ability to lift and maneuver up to 50 lbs.
  • Must be able to work required schedule for the job. 
  • Must be able to meet and sustain reasonable performance expectations for role. 


High School Diploma

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Nearest Major Market: Aurora
Nearest Secondary Market: Chicago

Job Segment: ERP, SAP, Technology